SHOPPING INFORMATION

You can cancel or change your order by ​contacting our Customer Service before shipment address has been confirmed.

Yes please simply register within 1 minute to get promo codes and latest products from us.

Apologies for the inconvenience caused, please contact our customer service so we can make things right.

Yes an invoice will be sent to your registered email.

Delivery timelines vary depending on your city and your selected product. Please be informed that delivery timelines for products shipped from oversea are significantly longer than for other products.

PAYMENT INFORMATION

Shopping on Kasuwar Kano is easy! Once you have found the product you want to buy, just follow the steps below: Click on ‘Add to Cart’ to add this product to your cart Click on ‘VIEW CART and CHECKOUT’ in the pop up Click on ‘Cart’ in the top right corner or scroll to the bottom of the page where you will see your cart Register an account or Login into your existing account by entering your Email and password Enter your shipping/billing information, ensuring your address is complete and accurate Choose your preferred payment option Click on ‘Confirm order’ to complete your order Once your order is placed, we will either automatically confirm it by notifying you via Email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. If you are unsure of whether your order has been confirmed or not, please contact us here a few hours after your order placement.

If you experience trouble completing payment through debit/credit card, first thing to do is to make sure that your card is activated for online payments and that you have enough funds/limit to complete the transaction. Your bank can help you verify these details. Some cards issued outside Nigeria are also not supported on Kasuwar Kano and may be declined.

Yes, we do provide international delivery.

Delivery charges are the costs undertaken by Kasuwar Kano and our logistics partners to bring your ordered item(s) to your doorstep.

You can request for your order to be delivered to a different address within the same region or city, before your order is shipped. Please contact us here for more information. If you want to change the shipping address to a different region or city, we will have to cancel and repurchase your original order.